Is it worth creating a full-time position or investing in IT outsourcing? IT specialist or IT services from an IT company?
The vast majority of customers lament inadequate IT care before deciding to work with an outside IT company. Minor problems are solved on the fly by the company’s IT specialist, but when more serious issues are involved the stairs begin. Day by day, richer technology and the latest systems are leading to the development of the IT industry. IT companies providing outsourced services invest in their engineers, sending them to training courses to expand their knowledge in accordance with the latest trends and innovations in the market, thus offering their clients an expert level of service.
The concept of IT outsourcing
What is IT outsourcing? It is nothing more than hiring an outside company to handle a specific area in a company. Recent years have shown that many entrepreneurs, are abandoning the creation of an internal IT department and relying on an external IT service. Why is this happening? For several simple reasons. In the first place – cost, time and continuity of work.
IT specialist vs. IT services – Cost and time
The basis of modern business is the efficient circulation of information, which involves the use of information systems. Regardless of the size of the company, it is necessary to create a structure that is handled by specialists. And at this stage every entrepreneur’s light goes on, because why invest in an entire IT team and worry about employment costs, training, equipment of workstations, when all this can be taken care of by an external provider.
IT specialist vs. IT services – Business continuity
An entrepreneur who decides to IT outsourcing forgets about any problems related to the absence of an employee. The IT service provider guarantees business continuity and security. 90% of problems engineers can solve by phone or online.
What else to pay attention to?
IT specialist vs. IT services – Experience
Certainly on the experience of the staff of the IT service provider. They are usually specialists in a particular field, who, in addition to receiving numerous training courses, keeping up with technological news, meet and solve various IT problems on a daily basis. Those who decide to outsource IT can be sure that their business will be taken care of by experts. As mentioned earlier, services can be selected according to individual customer needs. When choosing a provider, one can choose a full IT service, as well as a single service.
